Policies and Legal

Effective September 23, 2026

Every agreement and policy that applies to MORnet internet and voice service, in one place. The current version of each is always here, and we will mail you a copy of any of them on request at no charge.

• Service Agreement

  The terms of MORnet internet and voice service: billing, equipment, installation, cancellation, and how disputes are handled.

• Acceptable Use Policy

  What the service may not be used for, and what happens if it is.

• Network Management and Performance Disclosure

  How we manage the network, how fast the service performs, what it costs, and how to file a complaint (the FCC transparency disclosure).

• Prices and Fees

  Every plan price and every fee we charge, in one place.

• Copyright Policy (DMCA)

  How to send us a copyright notice or counter-notice, and our repeat infringer policy.

• Customer Privacy Notice

  What we collect when we provide your service, how we use it, how we protect your phone records (CPNI), and how we handle law enforcement requests.

• 911 Notice for Internet Phone Service

  How 911 works on MORnet phone service, and its limits. Every voice customer must read this.

• Accessibility

  Our commitment to accessible websites and services, and how to ask for help in another format.

• Website Privacy Policy

  How we handle information from visits to our websites.

• SMS Terms and Conditions

  Our support text line and Outage Text Alerts.

Questions

MORnet Communications, LLC
728 N Scenic Highway, Lake Wales, FL 33853
Phone: (863) 678-9910
Email: [email protected]
Account portal: my.mornet.zone